GENERAL TERMS

If you place an order electronically through the website you are using, you shall be deemed to have accepted the Preliminary Information Form and the Distance Sales Agreement presented to you.

Buyers are subject to the provisions of Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (Official Gazette: 27.10.2023/10683), as well as other applicable legislation in force, regarding the sale and delivery of the purchased product.

Shipping costs (cargo fees) related to product dispatch shall be borne by the Buyer.

Each purchased product shall be delivered to the person and/or organization at the address indicated by the Buyer, provided that the delivery period does not exceed the legal limit of 30 days. If the product is not delivered within this period, the Buyer may terminate the contract.

The purchased product must be delivered complete, in conformity with the specifications stated in the order, and together with any applicable warranty certificate, user manual, or related documentation.

If it becomes impossible to supply the purchased product, the Seller is obliged to notify the Buyer in writing within 3 days from the date it becomes aware of such situation. The total amount paid must be refunded to the Buyer within 14 days.

 

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IF THE PURCHASE PRICE IS NOT PAID

If the Buyer fails to pay for the purchased product or cancels the payment in bank records, the Seller’s obligation to deliver the product shall cease.

 

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PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD

If, after the product has been delivered, it is determined that the credit card used for payment was unlawfully used by unauthorized persons and the related bank or financial institution does not pay the product price to the Seller, the Buyer must return the product subject to the contract to the Seller within 3 days. In such case, the shipping costs shall be borne by the Seller.

 

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FAILURE TO DELIVER DUE TO UNFORESEEN CIRCUMSTANCES

If force majeure events occur that the Seller could not foresee and the product cannot be delivered on time, the Buyer shall be notified. The Buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is removed.

If the Buyer cancels the order and payment was made in cash, the amount shall be refunded in cash within 14 days from cancellation. If payment was made by credit card, the product amount shall be refunded to the bank within 14 days from cancellation; however, the bank may transfer the amount to the Buyer’s account within 2–3 weeks.

 

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BUYER’S OBLIGATION TO INSPECT THE PRODUCT

The Buyer shall inspect the goods/services subject to the contract before accepting delivery and shall not accept damaged or defective goods/services (e.g., crushed, broken, torn packaging) from the cargo company.

Goods/services accepted shall be deemed to have been delivered intact and in good condition. The Buyer is obliged to protect the goods/services with due care after delivery. If the right of withdrawal is to be exercised, the product must not be used. The invoice must also be returned together with the product.

 

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RIGHT OF WITHDRAWAL

The BUYER may exercise the right of withdrawal within fourteen (14) days from the date the purchased product is delivered to the Buyer or to the person/organization at the address indicated by the Buyer, without assuming any legal or criminal liability and without providing any justification, provided that the Seller is notified via the contact details below.

SELLER CONTACT DETAILS FOR WITHDRAWAL NOTIFICATION:

 

Company Name: SEAGUL LTD 

Registered Address: Suite 10838, 5 Brayford Square, London, United
Kingdom, E1 0SG
Company Registration Number:17229404 

Email: charmpodsdestek@gmail.com
Phone: +90 551 953 96 50